Privacy Policy

Privacy Policy

Introduction

I am committed to protecting your privacy and handling your personal information responsibly. This privacy policy explains how I collect, use and store your data in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR).

I am a registered member of the British Association for Counselling and Psychotherapy (BACP) and work in accordance with the BACP Ethical Framework for the Counselling Professions.

What Information I Collect

When you contact me, I may collect:

  • Your name

  • Contact details (email, phone number)

  • Any information you choose to share in your enquiry

  • Relevant personal information required for therapy

During therapy, I may also keep brief notes relating to sessions.

How Your Information Is Used

Your information is used for:

  • Responding to enquiries

  • Arranging and delivering therapy sessions

  • Maintaining professional records

  • Meeting legal and ethical obligations

I will never sell or share your personal information for marketing purposes.

Confidentiality

All information shared in therapy is treated as confidential.

There are rare circumstances where confidentiality may be broken, such as:

  • Risk of serious harm to yourself or others

  • Safeguarding concerns

  • Legal obligation

These limits to confidentiality will be discussed with you at the start of therapy.

Data Storage

Client records are stored securely, either in locked physical storage or encrypted digital systems.

Records are retained in line with professional guidelines and legal requirements.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of data (where legally appropriate)

  • Withdraw consent

If you have concerns about how your data is handled, you may contact the Information Commissioner's Office (ICO).

Contact

If you have any questions about this privacy policy, please contact:

Wendy Nee

wendy@wendynee.co.uk

Duty of Care & Safeguarding

As a registered member of the British Association for Counselling and Psychotherapy (BACP), I work in accordance with the BACP Ethical Framework for the Counselling Professions.

While therapy is confidential, I have a professional duty of care to take appropriate action if there are serious concerns about safety.

Confidentiality may need to be breached in the following circumstances:

  • If there is a risk of serious harm to you or another person

  • If there are safeguarding concerns involving a child or vulnerable adult

  • If required by law, court order, or legal obligation

  • If there are concerns relating to terrorism or serious criminal activity

Wherever possible, I would aim to discuss this with you before sharing information, unless doing so would increase risk.

Only relevant information would be shared, and only with appropriate professionals or authorities.